PTI Transport of India

With offices in Agartala and Kolkata, PTI serves customers in both cities, and they arrive with very different needs. A family relocating wants to understand packing, transport and unpacking; a distributor of home appliances, medicines, FMCG goods, chemicals, fruit or books wants to know whether part-load space is available and how a consignment will be handled.

The website has to explain six quite different services in one place, take a quote or booking request with an origin and destination, and give regular shippers a direct way to book consignments without visiting the office. Customers who would rather talk first need calling and WhatsApp to be one tap away.

The website Meta Mint built gives each service its own section and keeps the main actions in a top bar on every page.

• CN Booking through Transport Track. A CN Booking button opens PTI's portal on Transport Track, Meta Mint's transport management software, for booking consignments.
• Quote and booking enquiries. “Get a Quote” opens an enquiry form, and an Online Booking Request form asks for full name, phone, email, origin and destination.
• Six service sections. The services page covers full load, part load, parcel delivery, warehousing, e-commerce logistics and packers and movers, with direct links to each section.
• Two-office contact page. The contact page lists the Agartala head office and the Kolkata branch, with a message form.
• Shipment status page. A Track Shipment page is in place; at the time of writing it asks customers to contact the office for their booking status.
• Staff web login. A footer link leads to the site's admin login.

The site is built in PHP with Bootstrap and served over HTTPS behind Cloudflare, with CSRF tokens on its forms, an XML sitemap, a privacy policy page and a blog. Its page title and meta description target road transport and logistics in Agartala. Meta Mint hosts the site.