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Online Doctor Appointment Booking Software

Online doctor appointment booking software that brings app, reception and WhatsApp bookings into one queue, with reminders, digital prescriptions and patient records.

Meta Mint's online doctor appointment booking software, with an appointment booking website for your practice, lets patients book a visit from their phone while your receptionist books walk-ins and phone calls into the same schedule. The doctor sees the day's appointment order on a tablet or phone, patients get confirmations and reminders automatically, and every visit, prescription and bill is saved to the patient's record.

Book Appointments From Every Channel

  • Online booking: patients book through the mobile app or your clinic's booking website.
  • Reception booking: the receptionist adds walk-in, phone and WhatsApp enquiries to the same schedule.
  • Future dates and time slots: patients choose a date and slot in advance instead of waiting in line.
  • Automatic messages: SMS and WhatsApp confirmations, appointment reminders and report-ready alerts.

Patient Queue Management for the Clinic

A queue display at reception shows patients who is next, and the doctor sees the same order on a tablet or phone inside the chamber. The receptionist can reorder, mark arrivals and handle walk-ins without shouting names or juggling paper tokens, which keeps the waiting area calm even on busy days.

Digital Prescriptions and Patient Records

  • Digital prescription: medicines, dosage, duration and investigations, printed or shared with the patient.
  • Patient history: past visits, prescriptions, tests, conditions and billing in one record.
  • OPD and IPD: works for outpatient consultations and for clinics that also admit patients.

Polyclinic and Doctor Chamber Software

The software suits an individual doctor's chamber as well as multi-doctor polyclinics, where each doctor has a separate schedule and queue. It is used by hospitals, day-care centres, specialty clinics such as eye, ENT, dental and paediatric practices, diagnostic centres and doctors who make home visits.

Why Clinics Choose Meta Mint

Meta Mint has created software for Indian businesses since 2007, works from its head office in Agartala, Tripura, and counts more than 1,000 customers. We configure doctors, timings, slot lengths and message templates for your clinic during setup, so patients can start booking online from the first week.

Frequently Asked Questions

How does an online clinic appointment scheduling system work?

The clinic publishes each doctor's available dates and time slots. Patients book a slot online, or the receptionist books it for walk-in and phone patients, and the system sends an SMS or WhatsApp confirmation and reminder. On the day, a queue display shows the order, and the doctor sees the same list on a tablet or phone.

Can patients book doctor appointments through WhatsApp?

Patients can send an appointment enquiry on WhatsApp or by phone, and the receptionist books it into the same schedule as online bookings. Confirmations, reminders and report-ready alerts then go to the patient automatically on SMS and WhatsApp, so the clinic does not have to call each patient manually.

Can the software manage a multi-doctor clinic or polyclinic?

Yes. Each doctor gets an individual schedule, slot timings and patient queue, while reception manages all of them from one screen. Patients choose the doctor they want when booking, and the owner can review appointments and billing across doctors, which makes the software practical for polyclinics, specialty clinics and small hospitals.

Does the appointment software include digital prescriptions?

Yes. During the consultation the doctor records medicines, dosage, duration and investigations, and the prescription can be printed or shared with the patient. It is saved to the patient's record along with visit history, test results, conditions and billing, so the doctor has the full history on screen at the next visit.

How much does doctor appointment booking software cost?

Cost depends on the number of doctors and users, whether you need the mobile app and booking website, the modules you choose such as prescriptions or IPD, and SMS and WhatsApp message volume. Meta Mint provides a quote after a short discussion about your clinic, so book a free demo to see pricing.

Where we deliver this

Meta Mint builds, deploys and supports this from Agartala. These pages cover what that means in each place we work:

See the projects we have delivered, the organisations that use our software, or ask us a question.

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