Singh Railway Transport

Rail parcel booking comes with rules most shippers do not know: which stations accept parcels, how long before departure a consignment can be booked, how it must be packed, which forwarding note and e-way bill undertaking are required, and how soon the receiver must collect to avoid wharfage. The site has to explain all of this before a customer turns up at a station.

Singh Railway also grows through franchise partners, and it warns that scammers have been contacting prospective customers and franchisees. The website therefore has to recruit genuine partners while telling visitors how to recognise and report suspicious approaches.

Meta Mint built a PHP website that combines rail-parcel guidance with booking, tracking and partner enquiries.

• Multi-reference tracking. The homepage tracking box accepts an LR, booking, CN or tracking number.
• Counsellor booking form. The “Meet A Counselor” form collects name, work email, phone, pickup date, from and to locations and remarks, giving the team what it needs to plan a booking.
• Rail parcel FAQ. The FAQ page covers station booking, parcel vans and Parcel Special trains, packing standards, booking deadlines, documents and collection time limits.
• Franchise enquiries. A “Join as Partner” page invites applications through a form that asks for address and logistics experience.
• Fraud warning. A notice on the site tells visitors to report suspicious messages and not to respond to them.
• Image and video galleries. Separate galleries hold photographs and videos of the operation.

The site runs on PHP with Bootstrap and jQuery, over HTTPS behind Cloudflare. Service detail pages and blog posts load through shared templates by ID, and the staff CRM login points to a Singh Railway subdomain of Transport Track, Meta Mint's transport management software.