Unity Hospital

A hospital’s website serves several audiences, and Unity’s serves more than most. Patients want to choose a doctor, see the consultation fee and fix a time. Families compare fixed-price check-up packages before deciding. Patients travelling from abroad need help with visa invitation letters, airport pick-up and accommodation before they arrive. Medical representatives want to know when doctors accept visits, and job seekers look for openings.

Booking carried demands of its own. One phone number often books for several family members, so appointments had to attach to individual patient records rather than to a single caller, and the hospital needed to know a number was genuine before holding a slot for it.

The website Meta Mint built gives each audience its own route through the menu — Patients, Departments, Services, Doctors, MR Visit and Career — and a search box that looks across doctors, specialities and packages.

• OTP-verified appointments. The patient confirms a WhatsApp number with a one-time password, chooses or creates a patient account, picks a date to load the doctor’s open time slots, and confirms with the fee and payment mode in view.
• Health package catalogue. Packages filter by category; each card shows how many tests are included and the price against MRP, with a details page and a reCAPTCHA-protected booking enquiry.
• Grouped departments. Twenty-one departments sit under medicine, surgery, paediatrics, specialty and diagnostics, each with its own page.
• International patient desk. A dedicated page sets out travel, visa and accommodation support and takes callback requests.
• MR visit schedules. Medical representatives get a page listing doctors who have visit slots.
• Emergency contact. An emergency call button in the header and floating call and WhatsApp buttons.

Unity’s site runs on Laravel, with Bootstrap handling the responsive layout and images served from cloud storage. It sits on Meta Mint’s CMS, whose login is linked from the footer. Departments, packages and doctors have readable addresses such as /packages/liver-function and /departments/gastro-medicine, pages carry meta descriptions, Open Graph tags and canonical links, and the whole site is served over HTTPS.