Small facilities, dispersed across difficult terrain. Right-sized systems rather than cut-down enterprise ones.
Mizoram's healthcare map is made of many small facilities rather than a few large ones, spread along ridge roads where a neighbouring district is half a day away. A hospital system priced and scoped for a three-hundred-bed institution is the wrong product here — not because the requirements are simpler, but because they are differently shaped.
What a twenty or forty bed hospital in Aizawl or Lunglei actually needs is the full clinical and billing path, done properly, without paying for theatre scheduling and a blood bank module it will never open. Our licensing is by module for exactly this reason, and the smaller configurations are supported the same way the large ones are.
The state also has unusually high literacy and a strong public health system, which changes the adoption curve. Staff take to a digital record faster than we see elsewhere, and the friction in these projects tends to be in data migration and in agreeing report formats rather than in persuading people to stop using the register.
Towns and district centres we deliver and support software in, remotely and on scheduled visits.
State capital — hospitals, diagnostics, retail and administration
Southern district centre — second largest town
Eastern border and trade town
Northern district headquarters
Central district headquarters
Southernmost district headquarters
Western district headquarters
There is no separate cut-down product — it is the same system with fewer modules enabled. A small hospital typically starts with registration, OPD, IPD, billing and pharmacy, and adds laboratory or radiology later if it needs them. You pay for what is switched on, and switching something on later does not mean a migration.
Report formats are configured rather than coded, so a format the state requires is set up during implementation and changed later without a software release. Where a required return is genuinely novel we build it as part of the project and it becomes available to every client in that state.
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